Office & Operations Manager

January 19, 2026

Location: Toronto, ON
Position Type: Full-Time, In-Office
Department: Operations & Administration
Reports To: Chief Operating Officer

About the Role

Enterprise Canada is looking for a polished, proactive Office & Operations Manager to be the welcoming face and organizational backbone of our Toronto office. This role is ideal for someone who thrives in a fast‑paced, professional environment and enjoys supporting a team of communicators, strategists, and consultants. You’ll manage the front desk experience, coordinate office logistics, support meetings and events, and ensure our workspace runs smoothly every day.

This is a key role within our firm—part brand ambassador, part office operations specialist, and part administrative problem‑solver.

Key Responsibilities

Front Desk & Visitor Experience

Greet clients, guests, and stakeholders with professionalism, warmth, and efficiency.
Manage the main phone line, email accounts, and respond to general inquiries.
Oversee visitor sign-in, meeting room access, and building security protocols.

Office & Administrative Support

Coordinate daily office operations, including mail, courier services, supplies, and vendor arrangements.
Maintain a tidy, well-organized, and professional office environment.
Manage and maintain shared office spaces, including meeting rooms and common areas.

Meetings & Hospitality

Arrange coffee, beverages, and catering for internal and external meetings.
Assist with the logistics of board meetings, client sessions, and staff events.
Ensure rooms are prepared with the required technology, materials, and refreshments.

Microsoft 365 & Document Support

Use MS Word to create, edit, and format professional documents, briefs, and correspondence.
Support team members with SharePoint file management, including uploading, organizing, and retrieving documents.
Navigate other Microsoft 365 tools (Outlook, Teams, Excel, OneDrive, Forms) to support internal workflows.

Team & Operational Coordination

Assist with onboarding tasks such as preparing welcome materials and coordinating workstation setup.
Collaborate with HR, IT, and Operations to streamline processes and solve day‑to‑day issues.
Support internal communications and help maintain a positive, well-run office culture.

Qualifications

Skills & Experience

2–4 years of experience in reception, office coordination, administrative support, or a related role.
Proven proficiency in Microsoft Word, SharePoint, Outlook, and the broader Microsoft 365 suite.
Experience in professional services, communications, public affairs, or government relations environments is an asset.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication ability.
Comfortable managing multiple tasks, priorities, and deadlines.

Attributes

Professional, polished, and calm under pressure.
Warm, people-oriented, and confident interacting with senior leaders, clients, and government stakeholders.
Resourceful and proactive—able to anticipate needs and solve problems before they arise.
Discreet and trustworthy with sensitive information.
Team‑oriented, positive, and committed to delivering high-quality support.
Ability to be in-office five days per week.

What We Offer

A collaborative, supportive, and mission‑driven workplace.
Opportunities to grow your skills in communications, public affairs, and digital tools.
Competitive compensation, benefits, and vacation.
A dynamic environment where your work directly contributes to the success of the firm.

Interested applicants should send a cover letter and resume to careers@enterprisecanada.com with the subject line “Office & Operations Manager”.